Detroiters can pay their taxes, water, and energy bills at 28 kiosk locations in Wayne County

Standing in front of the Kiosk from the left are service partners: David L. Johnson-DTE Energy Senior Vice President, Eric R. Sabree-Wayne County Treasure, Gary Brown-Detroit Water and Sewerage Department Director and Jason Bierkle-DIVDAT President. (Photo by HB Meeks/Tell Us Detroit)

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Detroiters can pay their taxes, water, and energy bills at 28 kiosk locations in Wayne County

DETROIT – The Detroit Water and Sewerage Department (DWSD) is now part of the DivDat Kiosk Network, joining DTE Energy and the Wayne County Treasurer’s Office. Detroit and Wayne County residents can make payments on their accounts at 37 kiosks at 28 locations in and around the county, including 24-hour sites. All with no costly service fee.

On March 27, DWSD began a soft-launch of its participation on the kiosk network prior to a full roll-out on May 24
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Customers may visit a kiosk to:

• Pay with cash, personal check or credit with no extra fee;
• Review account information using service address or account number, or scan their bill;
• Have the payment applied to their account the same day; and
• Conveniently pay near home or work.
The kiosks offer language options for English, Spanish and Arabic.
The 37 kiosks are at the following 28 locations:
• Fifteen Rite Aid stores in and around Detroit;
• Coleman A. Young Municipal Center (10th floor);
• Four DTE Energy Payment Centers;
• Three DWSD Customer Care Centers;
• Wayne County Treasurer's Office; and
• Four other locations.

“We want to give our customers the convenience that the 28-location DivDat Kiosk Network offers,” said Gary Brown, DWSD director. “No longer will our customers have to wait in line at a DWSD Customer Care Center to pay their water bill, or rearrange their schedule to come to our centers. Many of the kiosk locations are open seven days-a-week."

Brown continued, "Expanding our bill payment locations, conveniently near our customers’ home or work will help them avoid late payments. We are pleased to join DTE Energy and the Wayne County Treasurer's Office on the DivDat Payment Kiosk Network.”

Learn more about the kiosks and see a map with locations at detroitmi.gov/DWSDkiosk.

The option to pay Detroit water bills on the kiosks are the first step in DWSD’s new “skip the line” initiative which is intended to reduce customer wait time by using technology. Additional features will roll-out in the coming months.

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